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Billing and Finances - Frequently Asked Questions
Listed below are answers to frequently asked questions. 如需帮助，请联系 财务主管业务.
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Whether or not you receive a bill is determined by the timing of and method of your registration. Please follow Web scheduling instructions regarding obtaining your account balance and information regarding payment responsibilities. You are responsible for paying by the deadlines that exist for your term of enrollment. Please be aware that you can view your account balance at any time by following instructions at 账户汇总.
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学生可于 http://gvhghno.softcz.net/bursar-operations/pay. 纸质账单将不邮寄.
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Electronic bills are loaded into the ISU Student Account Suite. You will receive an email message at your 电子游戏试玩 Sycamore email address alerting you that your e-Bill is available to view and pay. Refund checks will be mailed to the mailing address, as maintained in the Office of 注册及记录, 除非你已经报名了 直接存入学生退款.
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To change your mailing address, log onto the MyISU门户 using your University username and password, click on the "Student Self Service" badge, and choose "Self Service Menu" under the "Miscellaneous" tab at the top of the screen. 学生 can then choose "Personal Information" from the self-service menu at the top of the following page.
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Account analysts in 帕森斯大厅100 are available to answer questions in person, 电话:(812)237-3511, 或电邮至 ISU-Bursar@softcz.net
Specific questions regarding your financial aid should be directed to the Office of Student 金融援助 at 1-800-841-4744 或电邮至 ISU-finaid@mail.softcz.net
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Do not ignore your bill and wait for an adjusted bill if the one you receive does not reflect a credit you are expecting. New bills are not necessarily generated before the next due date. If the anticipated credit is not reflected on your student account by the due date, you may be required to pay the total due and be reimbursed when the anticipated credit is received.
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While we understand that this may be an inconvenience, we are required by federal regulation to limit the application of certain types of aid to specific charges.
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Federal Direct PLUS Loans are credited to the student's account. Any excess funds are refunded to either the parent or student depending on the option the parent selected at the time of the application (excludes summer semesters). Direct Deposit is not available for parent PLUS loans.
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是的. 有关详情，请参阅 付款计划.
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Nelnet budget for the semester is credited to your account at the beginning of each term. If you have under-budgeted and still owe a balance, you either need to increase your budget or pay the difference to the University, in addition to the monthly payments you are making to Nelnet.
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If you have received an outside scholarship check, you should take it to Pam Barnett in the Office of the Controller, 帕森斯大厅100, 作进一步处理.
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有关信息和帮助，请参见 住院医生实习期.
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Respond to all communication you receive from the University by the stated deadline.
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You will receive an email message at your 电子游戏试玩 Sycamores email address alerting you that your e-Bill is available to view and pay. Click on the link provided in the email, login, and there’s your e-Bill. You can also adjust your profile in the 电子游戏试玩 Student Account Suite so that you can get text message alerts when your e-Bill is ready.
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You can print your e-Bill as you would any document or provide any individual with access to view the bill by adding them as an authorized user. Click here for step-by-step instructions 关于如何设置授权用户. Authorized users can also adjust their profile in the 电子游戏试玩 Student Account Suite so they receive text message alerts when the e-Bill is ready.
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作为一名学生, you’re already set up and ready to receive your e-Bill, 所以你什么都不用做. Just log in to the Student Account Suite using your Sycamore Login and Password (same as used for the MyISU门户) and you can utilize all of the Student Account Suite features. 如果你需要父母、监护人等. to have access to your e-Bills, you will be able to set them up as an Authorized User. Click here for step-by-step instructions 关于如何设置授权用户.